Any Other Crash

If the game is crashing in some way that is not described in any of these articles, then you might need to send us bug report so we can investigate further.


  • You consistently get a crash at a certain point of play OR

  • You frequently get a crash at a certain point of play


  1. Firstly, make sure your graphics drivers are up to date and you have the latest version of the Game and of the client (Steam / GOG Galaxy / Discord) that you are using.

  2. Send all of the following, via email, to

    • All of your Diagnostic Files

    • Your save games (especially if the crash happens consistently on one save file)

    • A description of what steps are needed to make the crash happen

      • Make this as specific as possible, especially if you can provide exact steps to reproduce the crash every time.

      • If the crash is random, or a one off, let us know roughly what was happening at the time, to the best of your knowledge.

    • Which Store you purchased the game in (Steam / GOG / Discord etc.)